PFCJC Privacy Policy Effective Date: July 1, 2026
At the Partnership for Children of Johnston County, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with us online, in person, by telephone, through text messaging, or through other communications.
1. Information We Collect
We may collect the following types of information:
· Personal Information: This may include your name, email address, telephone number, mailing address, and other information you provide when you donate, register for events, apply for or participate in our programs, request services, or sign up for newsletters or text messages.
· Program Information: We may collect information needed to process applications, determine program eligibility, provide services, schedule appointments, or communicate about program participation.
· Donor Information: This may include donation history and payment information. Payment information is processed securely through authorized payment-service providers.
· Communication Information: We may maintain records of your communication preferences, SMS consent, and messages exchanged with our staff.
· Non-Personal Information: We may collect website-usage information, such as IP addresses, browser types, device information, and pages visited, through cookies and analytics tools.
2. How We Use Your Information
We may use your information:
· To process donations and provide receipts.
· To process applications, administer programs, and provide requested services.
· To communicate about programs, applications, appointments, initiatives, events, services, and opportunities to become involved.
· To send newsletters and updates when you have chosen to receive them.
· To send informational, application-related, appointment-related, and service-related text messages when you have consented to receive them.
· To respond to questions and requests for assistance.
· To improve our programs and services based on feedback and engagement.
· To comply with legal obligations and protect our rights, operations, and participants.
3. SMS and Text Messaging
When you provide your mobile number and agree to receive text messages, the Partnership for Children of Johnston County may send you informational, application-related, appointment-related, or service-related messages.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of receiving services. You may reply STOP at any time to opt out of future text messages or reply HELP for assistance.
4. SMS Privacy and No-Sharing Clause
Mobile information, including mobile telephone numbers, SMS opt-in data, and consent records, will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent will not be shared with any third parties or affiliates for their own purposes. This information may be provided only to service providers that help us deliver text messages on our behalf and only as necessary to provide those messaging services. These providers are not permitted to use SMS information for their own marketing or promotional purposes.
The SMS protections stated in this section apply regardless of anything else contained in this Privacy Policy.
5. Sharing Your Information
We do not sell or rent your personal information. We may share limited information:
· With service providers that assist with necessary operations, such as payment processing, email delivery, information technology, data storage, or text-message delivery.
· With partner organizations for collaborative initiatives when you have provided consent or when disclosure is otherwise permitted or required by law.
· With law-enforcement agencies, regulatory bodies, or other government authorities when required by law.
· When reasonably necessary to protect the safety, rights, or property of the Partnership, our participants, or others.
· Service providers may use information only to perform authorized services on our behalf.
· Mobile information, SMS opt-in data, and SMS consent are excluded from sharing with partner organizations and will not be shared for marketing or promotional purposes.
6. Your Choices and Rights
You may have the following choices regarding your personal information:
· Access and Correction: You may request access to certain personal information and ask that inaccurate information be corrected.
· Email Opt-Out: You may unsubscribe from promotional emails by following the instructions included in the email or by contacting us.
· SMS Opt-Out: You may stop text messages at any time by replying STOP.
· SMS Assistance: You may reply HELP for assistance with our text-messaging program.
· Communication Preferences: You may contact us to update your communication preferences.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, administer our programs, provide services, comply with legal or contractual requirements, and maintain required records.
8. Security of Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure.
9. Children’s Information
We may collect information about children when submitted by a parent, legal guardian, caregiver, referring agency, or other authorized individual for an application, referral, program, or service. We use this information only for appropriate program administration, eligibility, referral, service-delivery, safety, reporting, or legal purposes.
10. Third-Party Websites
Our website and communications may contain links to websites operated by third parties. We are not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review the privacy policies of the websites you visit.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, programs, technology, or legal obligations. The updated policy will include a revised effective date and will be made available through the appropriate communication channels.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
Partnership for Children of Johnston County
Email: info@pfcjc.org Website: https://www.pfcjoco.org
Thank you for supporting the Partnership for Children of Johnston County. Your trust is important to us, and we are committed to protecting your privacy.